Did you know? – We are offering all kinds of spare parts
Water blocks made by EK are actually very simple, and yet high-quality products. Water blocks, if used properly and with regular maintenance can last for several years. However, during maintenance, certain parts of liquid cooling products can get damaged. A screw can be stripped after several uses, or just get lost. Sometimes plexiglass products crack due to overtightening of screws or fittings. It can also happen that the LED strip is plugged into the motherboard wrong, or into a wrong header, and then a new one is needed.
If something goes wrong, it’s good to know that you don’t have to purchase a whole new product.
EK is actively working on getting more spare parts into the EK Webshop. But even if the part that you need is not in the shop, by contacting our customer care you can purchase spare parts like screws, tops, LED strips, spare o-rings… in order to provide proper maintenance for your liquid cooling parts. The customer care representatives will let you know of the cost of the item, and you will be able to pick the shipping method as well if different shipping methods are available.
The locations where you can look for spare parts are: