EK launches online RMA process
EK Water Blocks, Ljubljana based premium water cooling gear manufacturer, is implementing online RMA (Return Material Authorization).
The process is very convenient and easy to use. Customers who purchased the goods directly from EKWB (endusers, resellers/distributors) are now able to create claims at any time as well as checking the status of submitted RMA claims online. Benefits of this system are obvious at first glance – cost saving, prompt communication and structured approach.
The new RMA Process application can be accessed via EKWB Support website or directly at RMA Process. Users will need to register with their email account on their first log-in.
Please note that effective today EK Water Blocks will accept RMA claims submitted through this system and this system only. If you have any questions do not hesitate to contact us via e-mail.